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Privacy Policy



The shelfoff privacy policy outlines how the client/user/visitor’s (your) personal details are collected and used when the user/visitor/client(you) accesses shelfoff’s “website”, “the products”, “the services”, “the classifieds” and all related links of “the company website” including “the company mobile applications”, also when the client/visitor/user[you] contact the company directly. In all the above cases our company would like to assist for best website experience, support and safety needs of the client/user/visitor(you), while transacting accessing and using the shelfoff’s website or other related third party links. Please note that when you access our website you consent and agree to the policy. If there are material changes to the policy we will update them and notify the users.

WHAT INFORMATION IS COLLECTED

As a user, client or visitor when you use the website of shelfoff llc you voluntarily be providing personal information and also information that gets generated while you browse or use the site individually or collectively along with others on the site, while landing on or browsing the Shelf off’s online services for viewing, buying the products, services, or for enlisting in classifieds, selling products serviced by shelfoff, it’s affiliates or it’s third party partners.

The areas that we may collect information are below:
∙Your personal details or user entries like:
1) Name [first and last]
2) Location, Address [home and shipping]
3) Email address and Phone/mobile number.
4) Payments related data [credit cards/debit cards etc.] this is collected by payment processing institutions. We do not store credit card related data, we store only when you consent for processing your future payments.
5) Information related to your browser, system IP, location, system OS, mobile browsing data when you use the site gets collected.
6) Information of objects/images/text [photos-products-services- classifieds].
7) The preferences you selected, any favorites stored or browsed and items/details/text/products/services/links kept while you are browsing, buying or rendering services/classifieds then such information is collected.
8) Cookies, geographical locations and also headers data from http requests stored in web-server.
9) User times – how long user has been on the site and pages viewed
10) Any other information including the above for the purpose of user best experiences, personalization, fraud prevention, abuse prevention and communication needs are collected.

The collected information storage and usage:

As like other commercial mutli-vendor internet based websites Shelfoff also collects information of the user cookies and above listed information for the purpose of user services and customer supportive/administrative needs. Personal information is collected for customer service and any customer related issues help to build efficient communication with customers and for providing good service experience and help trouble-shooting needs of the user. The information may also be used to ensure effective and efficient services rendering/buying processes also to increase the efficiencies in classified offerings and to prevent fraud and abuse. Some of our affiliates or advertisers may use our site for Shelfoff user experience this can happen for rendering effective and efficient promotions based on user response to such classifieds/advertisements and products. This information may also be used ocasssionally to send user any new promotion or notify specific changes to the site/services/classifieds/products for better user-service needs and good site experience.

ShelfOff render multiple services via the website and facilitate the convenience for users who use the site to list, transact, sell, buy, and advertise products, services and classifieds. While leveraging the site for user’s needs such as buy, sell, list, advertise the users may provide information related to such events which may entail to upload of product details, service related information, images of product, services, offerings in classifieds either as services or products. All such information provided by the user is considered to be in public domain and is available for public at large. As the site deals with multiple parties for providing effective service rendering, we encourage users to use caution while interacting with 3rd parties and it needs to be understood that Shelfoff will not and cannot have a control over the user data where such interaction with 3rd parties/businesses/individuals/person for buying, selling or listing such information as provided by the user. Once the information is with 3rd parties then Shelfoff cannot control how 3rd parties use such collected or acquired information of the user.

As a user [visitor] you may be able to do the below:
∙ Request for your personal information.
∙ Edit/Update the personal information
∙ Delete the personal information. [this will need additional information such as your personal IDs and information to ensure that it is the right user requesting such delete]
∙ California users may verify the California Attorney-General's website link for details.

Shelfoff provides convenience for the user/client, [visitor] to buy and sell products, buy and sell services, provide classifieds for services and products for users. 3rd party companies advertise on the site and when user leverages those advertisements 3rd party companies will access user data for providing better services to the visitor. They may use similar cookie technologies for tracking user information for providing better advertisements/products to the visitor. The user should visit their company policies to understand their privacy norms. ShelfOff uses google analytics for data processing and information for enhancements to user[visitor] experience, thus google also may collect cookies of the user [visitor] for better service enhancements. Engagement with providers of products and services also results in partnerships/affiliations/business agreements all of these interaction with 3rd parties also may result in accessing your data and using it for user improved services.

ShelfOf may institute all possible reasonable means technically, manually and software related processes to combat and safe guard user identifiable information. As reasonably as possible we strive to prevent loss of data, prevent theft and fraud, prevent unauthorized access and modifications to user’s personal information. ShelfOff in all good faith combat such aspects technologically, humanly to the extent possible and work to keep user data secure. However it needs to be clearly understood that no guarantees what so ever can be attributed to or provided under any or all circumstances by Shelf off for securing such collected information or store data. Business expansion may lead to business acquisition or asset transfer and or sale when that happens user information also gets moved and transferred to the parties acquired or purchased assets of the site.

Children's Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

ShelfOff may disclose user personal information under the below circumstances:
∙ As required by law.
∙ Subpoena
∙ Comply with legal needs as instituted by our affiliates or 3rd parties with whom the site deals.
∙ Comply with law enforcement both federal and state.
∙ To protect our site’s users and prevent fraud while dealing with the site.
∙ If ShelfOff considers any legal action that may arise due to how the user [visitor] uses the site where by such usage it may hurt the site, it’s users or 3rd party affiliates and service providers.
∙ For prevention of Fraud and theft.
Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for any updates. Your continued use of our website or services signifies your acceptance of any revisions.

USER CONSENT:

By accepting the privacy policy the user/you [visitor] agrees to and provide consent voluntarily to all the aspects of how the user information is collected, stored and used as outlined and described in the above privacy policy. You may reach out to us any time regarding the privacy policy by reaching us at this link. ShelfOff contact form link.

Terms and Conditions for Multivendor Marketplace & Classifieds

These Terms and Conditions ("Agreement") govern your use of the multivendor marketplace & classifieds platform ("Platform") provided by ShelfOff LLC. By accessing or using the Platform you agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using the Platform and the website.

Account Registration:

To access certain features of the Platform, you may need to create an account. You must provide accurate and complete information during the registration process and keep your account details updated. You are responsible for maintaining the confidentiality of your account and password. Any activity occurring under your account is your sole responsibility. You must be at least 18 years old to create an account and use the Platform.

Multivendor Marketplace & Classifieds:

The Platform enables sellers ("Vendors") and Advertisers to offer products or services ("Products") to buyers ("Customers") through virtual storefronts. Vendors and Advertisers are responsible for the accuracy, quality, and legality of their Products, services and advertisements. Company does not guarantee the authenticity, safety, or suitability of the Products or advertisements listed on the Platform. Customers are responsible for reviewing and understanding the terms, conditions, and policies set by each Vendor and advertiser before making a purchase. Company acts as a facilitator by providing the Platform for Vendors, advertisers and Customers to interact. The Company is not a party to any transaction between Vendors, advertisers and Customers and does not assume any responsibility or liability for their actions.

Product Listings and Sales:

Vendors must accurately represent their Products, including product descriptions, images, pricing, and availability. All listings must comply with applicable laws and regulations. Vendors are responsible for shipping, fulfillment, and customer service related to their Products. Customers should direct any inquiries, complaints, returns or issues regarding a Product directly to the respective Vendor. Company reserves the right to remove or modify any listing that violates this Agreement or is deemed inappropriate or misleading.

Advertisers:

Advertiser must accurately represent their products and services, including advertisement/text descriptions, images, pricing, and availability. All listings must comply with applicable laws and regulations. Advertisers are responsible for fulfillment, and customer service related to their advertisement offerings, products and services. Customers should direct any inquiries, complaints, returns or issues regarding an advertisement, product or service directly to the respective advertiser or Vendor. Company reserves the right to remove or modify any listing that violates this Agreement or is deemed inappropriate or misleading.

Fees and Payments:

Vendors and Advertisers may be subject to fees for using the Platform or specific services provided by the Company. Fee details and payment terms are outlined separately in the Vendor, advertiser, client Agreement or as specified on the Platform. Buyers may be subjected to service fee for using the portal for fulfilling their transactions. Customers are responsible for paying the agreed-upon price for Products purchased on the Platform, including any applicable taxes and shipping fees.

Intellectual Property:

The Company and its licensors retain all intellectual property rights in the Platform, including trademarks,logos, and copyrighted materials. Vendors and advertisers grant the Company a non-exclusive, worldwide, royalty-free license to display their Products and associated content on the Platform for promotional purposes.

Prohibited Activities:

Users are prohibited from engaging in any activities that violate applicable laws, infringe upon the rights of others, or disrupt the proper functioning of the Platform. Prohibited activities include, but are not limited to, fraudulent transactions, unauthorized access, spamming, uploading malicious content, or engaging in any form of illegal or unethical behavior.

Limitation of Liability:

The Company will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Platform or any Products purchased through it. The Company does not guarantee the continuous availability or uninterrupted operation of the Platform and reserves the right to modify or discontinue it at any time without prior notice.

Indemnification:

Users agree to indemnify and hold the Company, its shareholders, partners, managers and affiliates harmless from any claims, losses, liabilities, damages, or expenses arising out of their use of the Platform or violation of this Agreement.

Dispute Resolution:

This Agreement shall be governed by and construed in accordance with the laws of Delaware Court of Chancery. Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of Delaware laws. The arbitration shall take place in Delaware Court of Chancery, and the decision of the arbitrator shall be final and binding.

Modifications to the Agreement:

The Company reserves the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting on the Platform. Users are responsible for reviewing the Agreement periodically to stay informed of any updates.

Severability:

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement:

This Agreement constitutes the entire agreement between the parties and supersedes any prior understandings or agreements, whether written or oral, relating to the subject matter herein. If you have any questions or concerns regarding these Terms and Conditions, please contact us using the information provided below. By using the Platform, you acknowledge that you have read, understood, and agreed to abide by this Agreement.

ShelfOff LLC
Last Updated: 19-06-2023
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